The training provider is committed to upholding the highest standards of academic integrity within the e-learning environment by developing and publishing clear policies that define academic integrity and outline violations such as cheating, impersonation, forgery, and misuse of collaboration, along with the applicable procedures and penalties. Mechanisms are implemented to verify learners’ identities and review their work to prevent academic misconduct, thereby promoting ethical and professional behavior among all participants.
Digital training content is periodically reviewed to ensure its relevance, accuracy, and quality, guaranteeing the provision of updated and appropriate materials for the target audience. All review processes are documented through regular reports.
The platform is committed to respecting intellectual property rights in all training content provided to learners and trainers, ensuring proper citation of sources and appropriate use of open educational resources where applicable.
Online attendance (synchronous or asynchronous) is considered equivalent to physical attendance, provided that the minimum required hours are met. Policies and procedures related to attendance and absence are clearly defined and communicated.
Electronic tools are provided to measure learner and trainer satisfaction with the quality of e-learning services. Results are analyzed regularly to support continuous improvement of the training process.
Strict policies are enforced to protect user data within the training environment, in compliance with applicable regulations. A clear privacy policy is published on the official website or Learning Management System (LMS), including:
The platform ensures the confidentiality of user data and adherence to all relevant regulations issued by competent authorities.
Effective identity verification tools are provided for learners and trainers accessing the platform, such as linking login credentials to identification systems or enabling two-factor authentication, to ensure digital security.
A fully integrated training platform is provided to manage educational content, facilitate interaction between learners and trainers, track progress, submit assignments, conduct assessments, and deliver live and recorded sessions.
The platform is fully compatible with various devices (desktop, tablet, smartphone) and operating systems (Windows, macOS, iOS, Android), ensuring accessibility for all users.
Continuous academic guidance is provided throughout the training program, clarifying learners’ rights and responsibilities and offering support to ensure uninterrupted learning.
Training content is presented in a sequential and organized manner according to the approved training plan, facilitating smooth navigation between topics and enhancing the overall learning experience.
A robust technical infrastructure is maintained to support large numbers of users and data without interruption, supported by continuous technical monitoring and support to ensure platform efficiency.
Each lesson or training unit includes a clearly defined timeline outlining required activities, learning mode (synchronous or asynchronous), and associated tasks, tailored to learner needs.
Clear and simplified technical support instructions are provided, along with fast and direct communication channels (phone, email, messaging applications), ensuring timely resolution of technical issues.
Illustrated or interactive user guides are provided to explain platform usage for trainers and learners, covering all steps from login to completing training tasks, and are accessible without requiring prior login.